Hi!
I am new to the area, and a long time Linux user (not uber geek, just user).
I signed up for Verizon HSI. I finally got service yesterday, I rushed
hope plugged in my equipment, and called up to tell them their
"start-up" CD won't work. I wanted to know how to work around that.
I worked through the menu, and entered non-Windows, Non-Mac OS X
operating system. I was actually excited to find out that I had that
option! When I got through, I explained my problem, and after he asked
me to spell "Debian" I knew I was in trouble. After putting me on
hold, he told me that he had to check his notes, and gave me a number,
and told me to call it, because I have a Mac. I explained to him that
I don't have a Mac, and then he said to call the number.
I called, and it was the number for Linksys customer support.
I called back, and fortunately got through to someone who knew that
Linux was an operating system. He said they don't support linux, but
then helped me anyway. Ultimately, they found out my line is broken
and a tech will be coming.
Why would Verizon give me false hope that they support non-PC and
non-Mac operating system? Is there a more linux-friendly HSI provider
in Worcester?
Thanks for hearing me out,
Ted
