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Re: [Wlug] HSI Vent Maybe Help?

by Clint Moyer

Why is it relevant which OSes they do or do not support? It's all the same internet. The only reason any ISP gives you a CD is to install some half-assed "wizard" app or free crapware. I've used Charter for years and its always worked with Linux and Windows. The one time I had a problem, the tech on the phone found that he couldn't ping my router. The OS on the other side is a non-factor. Clint On Wed, 2009-11-04 at 09:17 -0500, Ted Nebus wrote: > Hi! > > I am new to the area, and a long time Linux user (not uber geek, just user). > > I signed up for Verizon HSI. I finally got service yesterday, I rushed > hope plugged in my equipment, and called up to tell them their > "start-up" CD won't work. I wanted to know how to work around that. > > I worked through the menu, and entered non-Windows, Non-Mac OS X > operating system. I was actually excited to find out that I had that > option! When I got through, I explained my problem, and after he asked > me to spell "Debian" I knew I was in trouble. After putting me on > hold, he told me that he had to check his notes, and gave me a number, > and told me to call it, because I have a Mac. I explained to him that > I don't have a Mac, and then he said to call the number. > > I called, and it was the number for Linksys customer support. > > I called back, and fortunately got through to someone who knew that > Linux was an operating system. He said they don't support linux, but > then helped me anyway. Ultimately, they found out my line is broken > and a tech will be coming. > > Why would Verizon give me false hope that they support non-PC and > non-Mac operating system? Is there a more linux-friendly HSI provider > in Worcester? > > Thanks for hearing me out, > > Ted > _______________________________________________ > Wlug mailing list > Wlug(a)mail.wlug.org > http://mail.wlug.org/mailman/listinfo/wlug

Nov. 5, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Steven Greenberg

I guess I was lucky. Verizon did not offer DSL in my area so I went with Charter. Of course, I am not running Linux at home, so I cannot attest to how the service would be. How about borrowing a friend's MS laptop and getting the connection to work? Then switch to using your Linux machine. That will be one way to see where the real problem lies. /Steve -- Steven Greenberg Email: steve(a)ssgreenberg.name 251 Holland Rd. Phone: (774)241-0095 Fiskdale, Massachusetts 01518-1231 Web: http://www.ssgreenberg.name Other Email: s.greenberg(a)ieee.org ssg(a)alum.mit.edu

Nov. 5, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Chuck Anderson

On Wed, Nov 04, 2009 at 05:13:57PM -0500, Richard Klein wrote: > On Wed, Nov 4, 2009 at 4:57 PM, David P. Connell <davec99(a)charter.net> wrote: > > I have to say that not one person I know with residential Verizon DSL in > > Worcester has had a successful experience - Windows or otherwise. Of > > course, the people that are happy don't make any noise. Charter with Linux > > is very simple - after all, adding a router is like adding a tiny computer > > that doesn't have anything but the most basic OS on it anyhow. I think > > Verizon's problems are related to the quality of the ancient phone lines > > that run through the trees between the rows of houses in neighborhoods. Now > > that I think of it, my ex-wife's DSL at her office in downtown Main Street > > wasn't too bad (but she didn't need Linux support). I have also heard that > > Speakeasy is a reliable company, but I have no personal experience with > > them. > > FWIW, Speakeasy DSL comes over the same copper as Verizon. Yes, no matter which DSL provider you choose, its all still crappy Verizon copper. Most of the problems I've had with DSL are the crappy wiring inside my apartment complex. The ancient cloth insulated, 3-wire braided telephone cable was picking up interference from an exerior sodium flood light that was misbehaving. Every night at about 6pm, the circuit would bounce every 3 minutes through the whole night until about 8am the next morning. It was only later after the problem had stopped that I found out that the light had been misbehaving and was replaced right at the same time my problems stopped. Technically, I believe the phone company (Verizon) would need to repair/replace that ancient wiring, since it is behind my Network Interface Device (NID, the thing with the Test Jack on it). Speakeasy doesn't use crappy PPPoE/username/password authentication like Verizon does. It is straight IP-over-Ethernet out of the DSL modem, with static addressing, no DHCP. DHCP would even be fine, it is just the hack known as IP-over-PPP-over-Ethernet which sucks.

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Richard Klein

On Wed, Nov 4, 2009 at 4:57 PM, David P. Connell <davec99(a)charter.net> wrote: > I have to say that not one person I know with residential Verizon DSL in > Worcester has had a successful experience - Windows or otherwise. Of > course, the people that are happy don't make any noise. Charter with Linux > is very simple - after all, adding a router is like adding a tiny computer > that doesn't have anything but the most basic OS on it anyhow. I think > Verizon's problems are related to the quality of the ancient phone lines > that run through the trees between the rows of houses in neighborhoods. Now > that I think of it, my ex-wife's DSL at her office in downtown Main Street > wasn't too bad (but she didn't need Linux support). I have also heard that > Speakeasy is a reliable company, but I have no personal experience with > them. FWIW, Speakeasy DSL comes over the same copper as Verizon. -- Rich Sent from Marlborough, MA, United States

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by David P. Connell

I have to say that not one person I know with residential Verizon DSL in Worcester has had a successful experience - Windows or otherwise. Of course, the people that are happy don't make any noise. Charter with Linux is very simple - after all, adding a router is like adding a tiny computer that doesn't have anything but the most basic OS on it anyhow. I think Verizon's problems are related to the quality of the ancient phone lines that run through the trees between the rows of houses in neighborhoods. Now that I think of it, my ex-wife's DSL at her office in downtown Main Street wasn't too bad (but she didn't need Linux support). I have also heard that Speakeasy is a reliable company, but I have no personal experience with them. Good luck. Chuck Anderson wrote: > On Wed, Nov 04, 2009 at 09:17:54AM -0500, Ted Nebus wrote: > >> Is there a more linux-friendly HSI provider in Worcester? >> > > Speakeasy. > _______________________________________________ > Wlug mailing list > Wlug(a)mail.wlug.org > http://mail.wlug.org/mailman/listinfo/wlug > > -- David P. Connell davec99(a)charter.net M: 508-450-7902

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Brian Conway

On Wed, 4 Nov 2009, Gary Hanley wrote: > On Wed, 4 Nov 2009, Ted Nebus wrote: >> I signed up for Verizon HSI. > > So I'm thinking, what is "HSI". Is there a new broadband product that > I haven't heard of? So I went to the Verizon site and as far as I can > tell they've renamed their previous DSL offerings as HSI for High > Speed Internet. > > Is this the case? What was the point of that? Simple marketing, or is > it in fact a different product built on DSL? . > Probably just marketing. DSL has been beat down pretty badly by cable companies recently. Not that I blame them, what place is there for 7 Mbit DSL when I can get 50+ Mbps cable or fibre? Not in Worcester, mind you, but... Brian

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Richard Klein

On Wed, Nov 4, 2009 at 1:33 PM, Gary Hanley <gary(a)hanley.net> wrote: > > So I'm thinking, what is "HSI". Is there a new broadband product that > I haven't heard of? So I went to the Verizon site and as far as I can > tell they've renamed their previous DSL offerings as HSI for High > Speed Internet. > > Is this the case? What was the point of that? Simple marketing, or is > it in fact a different product built on DSL? . A lot of people seem to have the mis-conception that DSL is necessarily slower than cable. -- Rich Sent from Marlborough, MA, United States

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Gary Hanley

On Wed, 4 Nov 2009, Ted Nebus wrote: > I signed up for Verizon HSI. So I'm thinking, what is "HSI". Is there a new broadband product that I haven't heard of? So I went to the Verizon site and as far as I can tell they've renamed their previous DSL offerings as HSI for High Speed Internet. Is this the case? What was the point of that? Simple marketing, or is it in fact a different product built on DSL? . -- Gary

Nov. 4, 2009

Re: [Wlug] HSI Vent Maybe Help?

by Richard Klein

On Wed, Nov 4, 2009 at 11:33 AM, Chuck Anderson <cra(a)wpi.edu> wrote: > On Wed, Nov 04, 2009 at 09:17:54AM -0500, Ted Nebus wrote: >> Is there a more linux-friendly HSI provider in Worcester? > > Speakeasy. Seconded. Speakeasy's support, even for Linux, is top-notch, but you rarely need it. http://speakeasy.net/ -- Rich Sent from Marlborough, MA, United States

Nov. 4, 2009

Re: [Wlug] Wlug Digest, Vol 73, Issue 1

by Ted Nebus

> > What model modem did they give you, and are you using a separate router? > > Greg I am just using the one computer, no router independent of the DSL modem, if im not mistaken Its a westell. The default User/PW is admin and password (for anyone in the future who has this problem). I will likely get a wireless router after I get a laptop for work (Im a researcher for a labor union). > On Wed, Nov 04, 2009 at 09:17:54AM -0500, Ted Nebus wrote: >> Is there a more linux-friendly HSI provider in Worcester? > > Speakeasy. Thanks, if I continue having trouble I will seek out speakeasy. Ted

Nov. 4, 2009