I have & like Charter... I had the same MAC problem 0->O when they typed it in. I've had less than 6 outages at an average of about day each time over the past 3 years. Tech support can take forever to get to since you call into level 1 and they ask the "is your PC plugged into the modem?" questions, but the second-level support is pretty good. Speed is good. 768K base service, but some people are getting 1.5-2 in areas that aren't limited. (My loop is pretty busy, but I still get a good connection.) jeff -----Original Message----- From: wlug-bounces@mail.wlug.org [mailto:wlug-bounces@mail.wlug.org] On Behalf Of Martin, Eric Sent: Wednesday, May 19, 2004 9:07 AM To: 'Worcester Linux Users Group' Subject: RE: [Wlug] Comcast experiences ? Charter's not too bad here...Sometimes their tech support is bad (but who's isn't) eg took me a week or 2 to convice them that they wrote my MAC for my bridge wrong, and that was why I couldn't get on the net...As far as speed I think it's fine. Agree? Disagree? -----Original Message----- From: Mike Frysinger [mailto:vapier@gentoo.org] Sent: Sunday, May 16, 2004 3:06 AM To: wlug@wlug.org Subject: Re: [Wlug] Comcast experiences ? err, replace every occurence of 'comcast' with 'charter' :) -mike _______________________________________________ Wlug mailing list Wlug@mail.wlug.org http://mail.wlug.org/mailman/listinfo/wlug _______________________________________________ Wlug mailing list Wlug@mail.wlug.org http://mail.wlug.org/mailman/listinfo/wlug