can anyone determine from the status codes what software the Reporting-MTA is? Maybe the reason is hidden in that code. Your mysterious non-delivery generated a Status: 5.0.0 for a comparison returned email, I send a test message to a friend's inactive hotmail account (disabled for lack of use). I sent it using Pine on a linux box running sendmail. sorry, I'm not on charter so I can't completely replicate things... besides the status codes being different, it's my server rejecting the email, and not a response from hotmail. ---------- Forwarded message ----------
From MAILER-DAEMON@kluge.net Tue Apr 30 15:34:51 2002 Date: Tue, 30 Apr 2002 15:24:23 -0400 From: Mail Delivery Subsystem <MAILER-DAEMON@kluge.net> To: mrv@eclectic.kluge.net Subject: Returned mail: see transcript for details
The original message was received at Tue, 30 Apr 2002 15:24:21 -0400 from mrv@localhost ----- The following addresses had permanent fatal errors ----- <outlaweagle@hotmail.com> (reason: 550 Requested action not taken:user account inactive) ----- Transcript of session follows ----- ... while talking to mx09.hotmail.com.:
RCPT To:<outlaweagle@hotmail.com> <<< 550 Requested action not taken:user account inactive 550 5.1.1 <outlaweagle@hotmail.com>... User unknown
[ Part 2: "Delivery Status" ] Reporting-MTA: dns; eclectic.kluge.net Arrival-Date: Tue, 30 Apr 2002 15:24:21 -0400 Final-Recipient: RFC822; outlaweagle@hotmail.com Action: failed Status: 5.1.1 Remote-MTA: DNS; mx09.hotmail.com Diagnostic-Code: SMTP; 550 Requested action not taken:user account inactive Last-Attempt-Date: Tue, 30 Apr 2002 15:24:22 -0400 Return-Path: <mrv@eclectic.kluge.net> Received: from localhost (mrv@localhost) by eclectic.kluge.net (8.11.6/8.11.6) with ESMTP id g3UJOL702343 for <outlaweagle@hotmail.com>; Tue, 30 Apr 2002 15:24:21 -0400 Date: Tue, 30 Apr 2002 15:24:20 -0400 (EDT) From: Michelle Vadeboncoeur <mrv@eclectic.kluge.net> To: craig roberts <outlaweagle@hotmail.com> Subject: testing Message-ID: <Pine.LNX.4.44.0204301524100.27941-100000@eclectic.kluge.net> MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII
On Tue, Apr 30, 2002 at 03:42:11PM -0400, Michelle Vadeboncoeur wrote:
can anyone determine from the status codes what software the Reporting-MTA is? Maybe the reason is hidden in that code. Your mysterious non-delivery generated a Status: 5.0.0
Status 5.0.0 is a generic error code in SMTP.
besides the status codes being different, it's my server rejecting the email, and not a response from hotmail.
Correct, the bounce will occur from the last mail server to receive the message on the journey. In your case, hotmail denied the mail at the point where they were receiving the message, so your sending server bounces the message back to you. The other bounce message (that we're actually talking about) seems to come from inside hotmail itself, but it gives no information other than: Reporting-MTA: dns;hotmail.com Received-From-MTA: dns;dc-mx04.cluster1.charter.net Final-Recipient: rfc822;kamikaze003@hotmail.com Action: failed Status: 5.0.0 So we know that "hotmail.com" (and who knows what server that actually is) thought it could deliver the mail, so it accepted it, but ended up unable to deliver the message for unknown reasons (no description given), so it bounced back to the sender. I don't see how this problem would have any relation to Charter, Linux, pine, etc. It seems to be very much a Hotmail specific issue. I'd start bugging postmaster@hotmail.com to be honest. There's not much else to do. :( -- Randomly Generated Tagline: "I know that, you know that, but kids just don't make news unless they're arrested for drugs, gangs, or some form of violence..." - Michelle "or sports..." - Theo's response
participants (2)
-
Michelle Vadeboncoeur -
Theo Van Dinter