I’ve had this in more than one location. Usually worst in winter. It sounds like water/ice in the hole, failing weatherproofing where the line in the street connects to the line going to the local node box. The best explanation one of their senior line techs was, that rain water eventually works into a connector somewhere, which then in freezing/thawing situations causes little micro outage glitches.
If it’s this, then in a spell of dry, fair weather you won’t have this. Worst after rain which then freezes.
That is, it sounds like a LINE issue rather than something a housecall tech has to fix.
Can you get into your modem to see its recent event log?
Liz J
That's exactly what I do, all my internal machines points to my
internal DNS server.
It's not DNS as the problem, it's literally that the connection drops,
I can't ping anything in the internet, etc. This recovers after 3-5
minutes on it's own, so I *strongly* suspect it's a Charter problem
here in town (Boylston).
I've had charter for probably close to 20 years, and this is by *far*
the worst I've ever seen it here. I guess I'll also ask around in my
Town FB group to see is anyone else is seeing these problems.
John
Chuck> Or just run your own fully recursive (not forwarding) DNS resolver on your own router...
>> We have had Charter | Spectrum Internet for around 12 years.
>>
>> One thing I've noticed is their Charter Owned DNS servers are down (or really slow) a lot.
>>
>> When mine was down I found I could ping by IP number, but not by name. Consider pointing both your DNS servers elsewhere. Easy enough to test for a week.
>>
>> It's makes my home WiFi users happier.
>>
>> Joel
>>
>> On December 7, 2020 1:31:41 PM John Eismeier via WLUG <wlug@lists.wlug.org> wrote:
>>
>> > I have been using Charter/Spectrum all day without drops. I am working
>> > in Worcster all day today.
>> >
>> > John Stoffel via WLUG <wlug@lists.wlug.org> writes:
>> >
>> >> Hi all,
>> >>
>> >> Has anyone else with Charter/Spectrum noticed that they're seeing alot
>> >> more short 2-5 minute outages with Spectrum? Basically it all drops,
>> >> then a few minutes on my router (OPNsense 20.7.<latest> running on a
>> >> PCengines.sh APU4d4) I get the exact same IP address renewed via
>> >> DHCP. It's really really sucky and impacts the kids and myself
>> >> working from home.
>> >>
>> >> Tried all kinds of things, but the damn thing keeps crapping out
>> >> randomly. I need to get them to look at this, but even with their
>> >> automated system, and hacving them reset the Cable Modem remotely, it
>> >> still fails randomly.
>> >>
>> >> Cheers,
>> >> John
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