Hi! I am new to the area, and a long time Linux user (not uber geek, just user). I signed up for Verizon HSI. I finally got service yesterday, I rushed hope plugged in my equipment, and called up to tell them their "start-up" CD won't work. I wanted to know how to work around that. I worked through the menu, and entered non-Windows, Non-Mac OS X operating system. I was actually excited to find out that I had that option! When I got through, I explained my problem, and after he asked me to spell "Debian" I knew I was in trouble. After putting me on hold, he told me that he had to check his notes, and gave me a number, and told me to call it, because I have a Mac. I explained to him that I don't have a Mac, and then he said to call the number. I called, and it was the number for Linksys customer support. I called back, and fortunately got through to someone who knew that Linux was an operating system. He said they don't support linux, but then helped me anyway. Ultimately, they found out my line is broken and a tech will be coming. Why would Verizon give me false hope that they support non-PC and non-Mac operating system? Is there a more linux-friendly HSI provider in Worcester? Thanks for hearing me out, Ted