I don't see why you couldn't use the same router with a different modem.  Once the modem is provisioned it should see the router, and vice-versa.

I do recommend getting your own modem, though. I like the Motorola SB6120. There's a newer, smaller one (the SB6125, I think) but people have been complaining about it  getting hot, and about a lot of dropouts. This one (the SB6125) has been very solid since Charter took care of their line-tuning issue out beyond our pole. It's really nice to be able to see your own diagnostics pages in the modem, as well as having control of the router.

My router's MAC address shows up on one of the diagnostics pages of this modem.

One issue on the SB6120 --the light that was supposed to blink when data is being served is not correctly functional under the firmware that the ISPs have been serving in the last year or so. The ISPs blame Motorola, and Motorola blames the ISPs. The bug is, this data light blinks about 3x/second, instead of just blinking while data is actually moving.
The blue lights are a llittle bright.

One of the lights on this thing is amber, if a slower internet speed is being served, but it's blue if you're working with the DOCSYS3 speeds. This can be a handy little indicator.

This unit is now less than $80.00 online, which pays for itself in 14 months, by not having to pay Charter $5/mo. for rental of one of their units. When I ordered new service at this address 18 months ago, the Charter sales rep promised me a SB6120, but when the tech came out, he said he didn't have any, & gave me one of their Ubees. I ordered that Surfboard the same day.

Another thing about Charter -- when you order new service, it is possible (easy) to get the sales rep. to waive the installation fee. Just ask --they always NEED new customers. Get his/her employee number in case Billing "forgets" & adds an installation charge to the 1st month's bill. Billing has been very good about making adjustments. They rebate us per diem for down time or partial-mlfunction time (which is rare these days) and if they "accidently" charge us for a tech call which was due to a problem not our fault, they remove it immediately from the bill. Just carefully read the bill & don't hesitate to call Billing if there's any question.

Pretty happy, generally.

Good luck,
Liz J


On 24 November 2011 15:36, Chuck Noyes <vze284qe@verizon.net> wrote:

Hi Again,

Thanks for all the replies!  It's a big help to get other people's views about this. It looks like people are generally
happy with Charter. In the past, I've heard horror stories about them, but it appears they've improved their product.

One more question; We have an Asus RT-N16 wireless router (that's connected to the Verizon modem)
that I DD-WRT'd a couple of years ago, and I like it. If I go with Charter, can I continue to use this or do
I have to get something else?

Thanks again for all the replies,
-Chuck



On Nov 23, 2011, at 6:13 PM, Chuck Noyes wrote:

>
> Hi All,
>
> I'm getting fed up with Verizon's inability to fix their DSL service - it's been incredibly slow for the last couple of months. Customer support
> has been no help. So, I'm curious what ISP people like (and don't like). I'd prefer a local one, but at this point, I'm not
> fussy. I'm looking for something reliable. We have Charter as the cable TV provider. I don't know if I want to go that route.
>
> I don't want to start a "religious war" - I'm just looking for information so I can make an informed decision.
>
> Thanks,
> -Chuck
>
>
>
> _______________________________________________
> Wlug mailing list
> Wlug@mail.wlug.org
> http://mail.wlug.org/mailman/listinfo/wlug


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